Trek & Bontrager Warranty
Trek/Bontrager/Electra/Diamant Limited Warranty
We've Got You Covered
We provide a warranty against defects in materials and workmanship for all original equipment and aftermarket products, as specified below.
First Things First
Contact an authorized retailer or distributor to initiate a warranty claim. Proof of purchase is required. Click here to find a retailer near you.
Lifetime
Framesets (frame and rigid fork), main frame, and full suspension swing arms for the lifetime of the original owner
Bontrager wheels with carbon rims
2 Years
Apparel
Parts and accessories
Rear suspension linkage components, including bearings, rocker link, and accompanying hardware and components
Bontrager wheels with alloy rims
Paint and decals
Subsequent Ownership
Subsequent owners (second or later) are entitled to a 3 year warranty from the date of purchase from the retailer on the Trek frame and Trek fork. This does not include items such as wheels, suspension forks, drive train components, etc. Proof of original purchase is required.
This Warranty Does Not Cover
Normal wear and tear
Improper assembly
Corrosion
Improper maintenance
Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
Damage or failure due to accident, misuse, abuse, or neglect
Labor charges for part replacement or changeover
Non-proprietary products (any other original part or component) covered by the original manufacturer’s warranty
Cosmetic scratches or non-structural blemishes on Bontrager carbon rims or wheels
This warranty applies to:
• All model year 2020 and newer bicycles
• Parts and accessories purchased after August 1, 2019.
Any products not specifically included above are omitted, but may be included in the 2012-2019 Trek Care Limited Warranty. Click here for details.
This warranty is void in its entirety by any modification of the frame, fork, or components. This warranty is expressly limited to the repair or replacement of a defective item at the manufacturer’s discretion. This warranty extends from the original date of purchase. Trek and Electra are not responsible for incidental or consequential damages unless prohibited by state law. Claims made outside the country of original purchase may be subject to fees and additional restrictions. Warranty duration and detail may vary by country. The English version of the warranty shall prevail.
Trek Carbon Care
Sometimes accidents happen. We know how much you love your Trek bike, and understand the burden of having to replace a non-warranty damaged bike frame or part. That's why we provide the Trek Carbon Care Program. This program can be used to obtain a discount on a replacement frame or component in the case of non-warranty damage.
Contact your local authorized retailer or distributor to get started.
Trek Certified Pre-owned Products from Red Barn Refresh
30-Day Unconditional Guarantee
All certified pre-owned Trek products from Red Barn Refresh are covered under the 30-Day Unconditional Guarantee. If for any reason you’re not satisfied with your purchase, return the item within 30 days for a full refund. Think of it as a 30-day test ride.
Product Warranty Claims
We provide a warranty against defects in materials and workmanship for all certified pre-owned Trek products sold by Red Barn Refresh as specified below. Please contact an authorized Trek retailer to initiate a claim. To find a retailer near you, please use the store locator here.
Lifetime Warranty
Framesets (frame and rigid fork), main frame, and full suspension swing arms for the lifetime of the original owner. Bontrager wheels with carbon rims.
2 Years
All Trek and Bontrager branded parts and accessories, rear suspension linkage components, including bearings, rocker link, and accompanying hardware and components, Bontrager wheels with alloy rims, and paint and decals are covered by a 2-year warranty.
Non-Proprietary Products
All non-proprietary products are covered by the 30-day unconditional guarantee.
This Warranty Does Not Cover
Normal wear and tear
Improper assembly
Corrosion
Improper maintenance
Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
Damage or failure due to accident, misuse, abuse, or neglect
Labor charges for part replacement or changeover
Cosmetic scratches or non-structural blemishes on Bontrager carbon rims or wheels
