Saris Warranty and Details

Official Warranty and Details

Saris Equipment LLC (“Saris”) warrants our products to the original consumer to be free from defects in materials and workmanship from the date of first purchase from the following authorized retail outlets only: 

Your purchase includes the following warranty which is in lieu of all other express warranties. This warranty is extended only to the initial consumer purchaser. This warranty gives you specific legal rights. You may have other legal rights which vary from state to state. Please retain your sales slip for your records, as proof of purchase will be required.

WARRANTY TERM

 *  "Limited Lifetime" warranty applies for the typical expected lifespan of the product, subject to parts availability. This warranty is valid in North America only.

LIMITATIONS

Saris warrants your product to be free of any defects in material or workmanship from the date of first purchase from an authorized retailer. This warranty does not apply to parts that have been worn out through normal use or damaged through misuse, abuse, neglect, accident, or unauthorized modification. Where applicable, incidental and consequential damages are not covered, and there are no other warranties, expressed or implied. This warranty applies to the original purchaser only. Retain your receipt as proof of purchase.

The warranties set forth hereunder are in lieu of and exclude all other warranties not expressly set forth herein, whether expressed or implied by operation of law or otherwise. Other than as set forth above, Saris makes no warranty, whether express, implied or statutory, with respect to any product, including, but not limited to, warranties of reliability, merchantability fitness for a particular purpose, or those arising from any course of performance, dealing, usage or trade.

Saris shall not be liable for incidental or consequential losses, damages, or expenses in connection with its products. Saris's liability hereunder is expressly limited to the replacement of goods not complying with this warranty or, at Saris’s election, to the repayment of an amount of the purchase price of the product in question. Some states do not permit the exclusion or limitation of implied warranties or incidental or consequential damages, so the limitations and exclusions may not apply to you.

EXCLUSIONS

This Limited Warranty applies to Saris products that are purchased from an authorized Saris dealer. IF THIS PRODUCT WAS PURCHASED FROM ANY OTHER SOURCE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY “AS IS” AND “WITH ALL FAULTS.” SARIS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you

The following are excluded from coverage of this warranty:

• If the products were not purchased from an authorized retailer
• If consumer does not comply with all warnings, cautions, or instructions listed in the Owner’s Manual product labels, packaging, and inserts, or any other communications to consumer at point of purchase 
• Damage due to impact or collision
• Damage to cradles and strap due to improper arm placement
• Damage arising from use of the rack for objects other than a bicycle
• Paint damage, such as chipping, cracking, or fading
• Rust is wear and tear and is preventable with rack maintenance
• Weather impact (UV, salt air/water)
• Damage to mounting surface
• Damage or loss resulting from failure to replace or maintain consumable items
• Failure to comply withRecommended Rack Maintenance
• Consumable Items, including but not limited to:
  • Arm and wheel tray adjustment knobs
  • Frame and wheel straps
  • Vehicle attachment straps
  • Molded wheel trays
  • Frame cradles
  • Threaded assemblies
  • Ratcheting assemblies

Manufacturing defects are most likely to be identified on new products or early in the products’ lifespan. Each warranty claim is unique, and it is solely up to Saris to determine if a product can be covered by the limited lifetime warranty due to defects, or if the product has suffered wear and tear.

Any product or part thereof found to be defective within the term as set forth above will be replaced without charge provided that: (1) its failure resulted from a defect in material or workmanship and not from normal wear and tear expected in the use of the product; (2) the product was not abused, misused, improperly assembled, improperly maintained or damaged by accident or installation of parts or accessories not originally intended or compatible with the racks as originally sold, (3) there was no failure to follow instructions or warnings in the Owner's Manual, Recommended Rack Maintenance, product labels, packaging, and inserts, or any other communications to consumer at point of purchase; (4) no alterations or modifications were made; and (5) the product or part is delivered, freight prepaid, to Saris or an authorized service center.